customer success director jobb

A fast-growing tech scale-up in Stockholm is seeking a Customer Success leader to drive performance and nurture growth across multiple markets. The ideal candidate will have over 7 years of experience in similar roles, showcasing abilities in team leadership and strategic collaboration. Responsibilities include optimizing the customer lifecycle and ensuring satisfaction and retention. This role...

Sr. Director, Client Success - Nordics and Baltics Stockholm Full-time Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payment transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...

A progressive tech company in Stockholm seeks a Customer Success Manager to guide clients post-sale, ensuring successful onboarding and product adoption while identifying expansion opportunities. The ideal candidate has 5–7 years of experience in a high-growth B2B SaaS environment, excels in relationship management, and is familiar with the legal industry. This role offers competitive salary,...

Head ofCustomer Success – Bygg framtidens kundupplevelse med Marathon Cleaning Software! Marathon Cleaning Software (MCS) söker en erfaren och driven Head ofCustomer Success som vill leda och utveckla arbetet med kundrelationer, kvalitetsarbete och processförbättring. MCS är Sveriges ledande leverantör av mjukvarulösningar för städbranschen och driver idag två framgångsrika företag: - Avista...

We’re looking for a sharp Head of Customer Success to take full ownership of scaling and elevating how we drive customer value. This role is about building the strategies, processes, and experiences that ensure our customers not only succeed — but become advocates, champions, and long-term partners. As Head of CS, you’ll be responsible for taking our customer success function to the next level....

Overview About Permian Permian is the leading Nordic fund administrator, serving the alternative investment market with a full suite of services. We support a wide range of asset classes with strong expertise, robust technology, and automated solutions. As a trusted one-stop partner across the fund lifecycle, we enable clients to operate efficiently, stay compliant, and build investor trust....

Kindly is a tech company specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. 🟢 It is one of Europe’s leading...

Om tjänsten Vi söker en Customer Success Manager ”CSM” som vill vara med på en tillväxtresa. Du kommer att vara placerad i Stockholm men ditt fokus kommer att vara den finska marknaden. Du är proaktiv, affärsdriven och senior nog att stötta Verifieds kunder hela vägen. Rollen fokuserar på att driva kundtillväxt, stärka relationer och skapa värde. Som CSM behöver du ha många olika färdigheter....

About FirstVet: FirstVet is the first truly digital veterinary clinic. We let pet owners meet with licensed veterinarians via their mobile or computer. But we don’t stop there – we’ve expanded to include an E-commerce platform offering a comprehensive solution for pet owners. Our solutions contribute to a more balanced and better functioning care process for all parties. In order to facilitate...

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 1000 employees in several...

RiseRank söker ny stjärna till vårt Customer Success Team! RiseRank är en snabbt växande digital marknadsföringsbyrå som specialiserar sig på lokal SEO. Vårt mål är att förbättra våra kunders sökrankning och stärka deras onlinenärvaro med hjälp av innovativa strategier och verktyg. Vi optimerar kunders profiler på upp till 32 olika plattformar, inklusive Apple, Google, Bing för att nämna...

Har du erfarenhet av Customer Experience & Service Management samt drivs av att arbeta nära och skapa långsiktiga relationer med kund? Vill du arbeta med kompetenta kollegor och tillsammans driva den digitala resan hos våra kunder, där ditt arbete gör skillnad? Då vill vi lära känna dig! Vi på Telia Cygate i Region Mellan söker en Customer Success Manager som vill vara med på kundens resa...

Oneflow is a rapidly growing tech scale-up located in the heart of Stockholm. We have created a platform that automates the entire contract process from start to finish, all in one place. Turning clunky, static contracts into customer-oriented, digital contracts that feel like magic. Who you are You’re a commercially minded Customer Success leader with experience guiding teams across multiple...

Sr. Director, Client Success – Nordics and Baltics - Stockholm - Full-time Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payment transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...

Overview About Permian Permian is the leading Nordic fund administrator, serving the alternative investment market with a full suite of services. We support a wide range of asset classes with strong expertise, robust technology, and automated solutions. As a trusted one-stop partner across the fund lifecycle, we enable clients to operate efficiently, stay compliant, and build investor trust....

En ledande mjukvaruleverantör i Sverige söker en erfaren Head of Customer Success för att bygga starka kundrelationer och optimera processerna. I denna viktiga roll kommer du att leda ett engagerat team, säkerställa kundretention och bidra strategiskt. Den idealiska kandidaten har minst 5 års erfarenhet av kundframgång, kommunicerar effektivt på svenska och engelska, och har en passion för...

A leading legal tech company in Stockholm seeks a Customer Success Manager. The role involves managing the customer journey for law firms, driving product adoption, and negotiating renewals. Ideal candidates should have 5-7 years of experience in B2B SaaS, particularly with legal or regulated clients. Strong communication and project management skills are essential for this fast-paced...

A leading legal tech company in Stockholm is seeking an experienced SMB Customer Success Manager to strengthen client relationships and ensure successful adoption of their AI-native platform. You will manage a portfolio of clients, oversee onboarding, and provide strategic advice to enhance product value and drive customer success. Ideal candidates have 3–5 years of experience in client-facing...

A global leader in digital payments is seeking a Senior Director of Client Success for the Nordics and Baltics. This senior leadership role includes managing client service strategies, leading a high-performing team, and ensuring successful client relationships. The ideal candidate will have extensive experience in client success leadership, problem-solving skills, and a strategic mindset to...

A leading digital payments company seeks a Senior Director of Client Success for the Nordics and Baltics. This pivotal role involves leading a high-performing team, driving client success outcomes, and ensuring strategic alignment with Visa’s operational goals. Candidates must have a strong background in client relationship management and demonstrated leadership in driving transformational...