customer success agent jobb

A progressive tech company in Stockholm seeks a Customer Success Manager to guide clients post-sale, ensuring successful onboarding and product adoption while identifying expansion opportunities. The ideal candidate has 5–7 years of experience in a high-growth B2B SaaS environment, excels in relationship management, and is familiar with the legal industry. This role offers competitive salary,...

Oneflow is a rapidly growing tech scale-up located in the heart of Stockholm. We have created a platform that automates the entire contract process from start to finish, all in one place. Turning clunky, static contracts into customer-oriented, digital contracts that feel like magic. Who you are You’re a commercially minded Customer Success leader with experience guiding teams across multiple...

Head ofCustomer Success – Bygg framtidens kundupplevelse med Marathon Cleaning Software! Marathon Cleaning Software (MCS) söker en erfaren och driven Head ofCustomer Success som vill leda och utveckla arbetet med kundrelationer, kvalitetsarbete och processförbättring. MCS är Sveriges ledande leverantör av mjukvarulösningar för städbranschen och driver idag två framgångsrika företag: - Avista...

We’re looking for a sharp Head of Customer Success to take full ownership of scaling and elevating how we drive customer value. This role is about building the strategies, processes, and experiences that ensure our customers not only succeed — but become advocates, champions, and long-term partners. As Head of CS, you’ll be responsible for taking our customer success function to the next level....

About FirstVet: FirstVet is the first truly digital veterinary clinic. We let pet owners meet with licensed veterinarians via their mobile or computer. But we don’t stop there – we’ve expanded to include an E-commerce platform offering a comprehensive solution for pet owners. Our solutions contribute to a more balanced and better functioning care process for all parties. In order to facilitate...

High level description AI agents in Customer Success can streamline documentation by automatically capturing key insights from customer interactions and updating knowledge bases with accurate, easy-to-find content. They can analyze large sets of customer data to identify trends, summarize findings, and prepare structured updates. For monthly reporting, AI agents can consolidate information from...

Location: Athens, Greece (on-site) Employment Type: Full-time, 40h/week Start Date: December 2025 / January 2026 Your Package: - Private medical insurance - Full relocation support - Paid accommodation assistance We are looking for Swedish-speaking Customer Advisors with strong English skills (B2 or higher) to join our international team in Athens. This entry-level role is perfect for young,...

Sr. Director, Client Success - Nordics and Baltics Stockholm Full-time Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payment transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...

Om tjänsten Vi söker en Customer Success Manager ”CSM” som vill vara med på en tillväxtresa. Du kommer att vara placerad i Stockholm men ditt fokus kommer att vara den finska marknaden. Du är proaktiv, affärsdriven och senior nog att stötta Verifieds kunder hela vägen. Rollen fokuserar på att driva kundtillväxt, stärka relationer och skapa värde. Som CSM behöver du ha många olika färdigheter....

Cambio is one of the Nordics' leading suppliers in e-health with a comprehensive offering for the entire health and care chain. Our e-health solutions supports health care professionals in their daily work and offer patients safer and more easily accessible care. We are proud to be an important part of Swedish healthcare. We are growing continuously and now have about 1000 employees in several...

RiseRank söker ny stjärna till vårt Customer Success Team! RiseRank är en snabbt växande digital marknadsföringsbyrå som specialiserar sig på lokal SEO. Vårt mål är att förbättra våra kunders sökrankning och stärka deras onlinenärvaro med hjälp av innovativa strategier och verktyg. Vi optimerar kunders profiler på upp till 32 olika plattformar, inklusive Apple, Google, Bing för att nämna...

Har du erfarenhet av Customer Experience & Service Management samt drivs av att arbeta nära och skapa långsiktiga relationer med kund? Vill du arbeta med kompetenta kollegor och tillsammans driva den digitala resan hos våra kunder, där ditt arbete gör skillnad? Då vill vi lära känna dig! Vi på Telia Cygate i Region Mellan söker en Customer Success Manager som vill vara med på kundens resa...

Kindly is a tech company specializing in the development of artificial intelligence and automation solutions for customer service and communication. The company offers a platform that combines advanced machine learning techniques and natural language processing (NLP) to enhance the customer experience and improve the efficiency of customer service processes. 🟢 It is one of Europe’s leading...

Patrique Mercier Recruitment FR is excited to present an opportunity for a Swedish Speaking Customer Success Specialist. If you have a knack for customer engagement and are eager to help Swedish-speaking clients achieve their goals, this role is tailored for you! Responsibilities - Act as the primary liaison for Swedish-speaking customers, delivering exceptional support through phone, email,...

A fast-growing tech scale-up in Stockholm is seeking a Customer Success leader to drive performance and nurture growth across multiple markets. The ideal candidate will have over 7 years of experience in similar roles, showcasing abilities in team leadership and strategic collaboration. Responsibilities include optimizing the customer lifecycle and ensuring satisfaction and retention. This role...

Brinner du för att leverera affärsvärde till kund och har en bra förståelse för mjukvara och plattformsdesign kombinerat med djup kunskap inom regulatoriska- samt omvärlds-krav? Då vill jag gärna lära känna dig! Jag heter Urban Jansson och arbetar som Head of CX | SW & Service. Telia Cygate utökar sitt Centrala CX-team och söker nu en driven och Customer Success Value Architect för att arbeta...

Sr. Director, Client Success – Nordics and Baltics - Stockholm - Full-time Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payment transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative,...

En ledande mjukvaruleverantör i Sverige söker en erfaren Head of Customer Success för att bygga starka kundrelationer och optimera processerna. I denna viktiga roll kommer du att leda ett engagerat team, säkerställa kundretention och bidra strategiskt. Den idealiska kandidaten har minst 5 års erfarenhet av kundframgång, kommunicerar effektivt på svenska och engelska, och har en passion för...

A leading legal tech company in Stockholm seeks a Customer Success Manager. The role involves managing the customer journey for law firms, driving product adoption, and negotiating renewals. Ideal candidates should have 5-7 years of experience in B2B SaaS, particularly with legal or regulated clients. Strong communication and project management skills are essential for this fast-paced...

A leading legal tech company in Stockholm is seeking an experienced SMB Customer Success Manager to strengthen client relationships and ensure successful adoption of their AI-native platform. You will manage a portfolio of clients, oversee onboarding, and provide strategic advice to enhance product value and drive customer success. Ideal candidates have 3–5 years of experience in client-facing...